Refund policy
Khallab Perfumes
Thank you for shopping with Khallab Perfumes.
Due to the nature of fragrance products and hygiene considerations, all sales are final. We do not accept returns or exchanges on opened or used products.
Damaged or Incorrect Orders
If you receive a damaged product or an incorrect item, please contact us within 48 hours of receiving your order.
To process your request, please provide:
- Your order number
- Clear photos of the product and packaging
- A brief description of the issue
If your claim is approved, we will provide either:
- A replacement product, or
- A full refund
Non-Refundable Situations
Refunds and exchanges are not available for:
- Change of mind after purchase
- Personal preference regarding a fragrance
- Opened or used products
- Orders with incorrect shipping information provided by the customer
- Minor packaging damage that does not affect the product
Refund Processing
Approved refunds will be processed within 5–10 business days using the original payment method whenever possible.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
WhatsApp: +961 81 760 204
Email: khallabperfumes@gmail.com
Website: khallabperfumes.com
Khallab Perfumes
Luxury Scents. Honest Prices. 🇱🇧